Instant lead-response that doesn't lose subscribers to declines.
Chiirp captures leads the moment they land — texting them back before they bounce. The same instinct applies in reverse when subscribers' cards fail. Revatto runs the recovery so Chiirp's revenue keeps compounding without the team chasing it.
Recovery rate
The setup.
Chiirp's whole product premise is speed — capture a lead from Facebook or a website form and text them back instantly, before the lead cools. The platform runs on recurring SaaS subscriptions for home-service and trades businesses (HVAC, plumbing, contractors, etc.). When a subscriber's card fails, Chiirp's instant-response value prop goes silent for that customer — exactly the gap Revatto closes from the other side.
Industry
SMS automation / instant lead-response for home services + trades
Billing platform
Stripe
Scale
Multi-channel automation · Home services + trades vertical · Stripe-billed recurring
The recovery story.
Chiirp's subscribers are home-service operators running SMS follow-up cycles on their own customers. When their Chiirp subscription fails, the lead-response engine they rely on goes cold. The irony isn't lost: a platform built around instant follow-up was depending on Stripe's default dunning emails to recover its own missed payments.
Revatto runs the white-labeled recovery cycle on Chiirp's behalf — friendly emails, SMS for those opted in, a human specialist on every reply. Subscribers experience the outreach as Ryan's team checking in, not a third-party platform chasing a debt.
273 recoveries to date. 60% of failed payments saved. And Chiirp's team is back on what they do best: helping operators respond to leads at speed.
The numbers.
Recovered annualized
Total recoveries
Avg recovery rate
Days of recovery work
Industry context
Standard automated dunning recovers 15–25% of failed SaaS subscription payments. For vertical SMS-automation tools, recovery windows tend to be tight — operators are mid-pipeline when their tool stops working.
Chiirp recovers 60% of failed payments — over 2× the industry baseline. The recovery cycle averages under 11 days, fast enough to land before subscribers replace the tool entirely.
Source: Industry estimate per Recurly subscription benchmark reports + Stripe published billing data · reviewed 2026-05-08
In their words.
“They've helped us save, over the last three or four months or so, $47,000 in what would've been lost revenue. So obviously super good ROI.”
